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Our Most Frequently Asked Questions

closeup of hemp flower with trichomes visible

CBD Information

Cannabidiol (CBD) is a phytocannabinoid that is found in high concentrations in certain strains of hemp. Cannabidiol can interact with the human endocannabinoid system and has non-intoxicating effects.

Our Full-Spectrum CBD is produced via the simplest of extraction processes without chemicals or flammable solvents. We carefully control our process to maintain and preserve the full suite of naturally occurring phyto-cannabinoids, flavonoids and terpenes in the hemp plant in addition to CBD. This suite of compounds, which includes THC, has potential synergistic benefits which are actively being researched. The THC in our full spectrum products will always be below the federally mandated limit of less than 0.3% by dry weight. 

Broad-Spectrum CBD removes some of the helpful phytocannabinoids, flavonoids and terpenes in the hemp plant. This can potentially lower the benefits of using CBD. 

We believe Full-Spectrum CBD is the best way to use CBD! Don’t believe us? This recent study showed that you need all the components in CBD to get the best results.

No, hemp oil is extracted solely from the seeds of the Cannabis sativa plant while CBD hemp oil is extracted from the plant’s flowers, stalk, stems and leaves. While hemp seed oil contains valuable nutrients and antioxidants, such as omega-3 and omega-6 acids and vitamins E, B2 and B6, cannabidiol quantities are rarely detectable. CBD hemp oil, however, contains high concentrations of cannabidiol as well as additional phyto-cannabinoids and terpenes.

All Holy City Farms Full Spectrum CBD products contain the specified amount of cannabinoids (CBD), which means it is CBD oil.

Hemp oil or hemp extract are sometimes used in place of CBD hemp oil and can cause a lot of confusion. To ensure that you are purchasing a product that is actually high in CBD, look for third party test results for the product. Test results for all Holy City Farms products are located on the Test Results tab on the Learn page.

Our Process

Our process, simply put, is seed to sale.

Holy City Farms quality begins the moment a the plant is seeded and continues through the sale of our products. We intentionally select the finest hemp genetics to generate a robust profile of cannabinoids, terpenes, and nutrients in each plant.  Superior hemp genetics, paired with a commitment to grow in an ecologically sound manner, allow us to maintain a sustainable hemp lifecycle.

Our team tenderly cares to each plant throughout the entire cultivation process.

Once our hand-selected plants have finished curing, cannabinoids, terpenes, nutrients, and proteins are carefully extracted using heat to slowly and gently draw out the cannabinoids.

We owe it to you, our loyal customers, to hold ourselves to the highest quality standard possible, which is why we test our product at every stage of our value chain.  Thanks to our internal cannabinoid testing lab, we have the unique ability to test our flower, extracts, and formulations several times for accuracy and consistency.  In other words, you’re getting exactly what’s on your label.

Absolutely! We are proud to say that 100% of our hemp is grown right here on our own farm in beautiful Wadmalaw Island, which is near Charleston, SC also known as the “Holy City.”

Through our proprietary method of gentle thermal extraction we are able to create a true full spectrum oil that preserves the flowers’ full cannabinoid and terpene profile. We use kief, which is the bulbous, crystal formation on the tip of the glands in the hemp flower or trichome, to extract the strongest concentrations of terpenes and cannabinoids from our premium hemp flower. By using only kief in our gentle thermal extraction process we are able to collect the most pure and cleanest trichomes from the hemp flower.
While technically a greenhouse, our facility is not like most others. First, it is a Dutch style build with 18′ sidewalls. Also, it is truly automated (not just wall timers) wherever possible to give the plants their ideal levels of light, air temperature, humidity, ambient CO2, root zone O2, and growth phase specific nutrition via fertigation. Given that we have the added benefit of sunlight, our environment has what most indoor facilities are simply hoping to recreate. Post harvest, we gently run all flower through our GreenBroz trimmer and finish with a hand manicure before going to cure. Better than indoor? Well, at the least our greenhouse does have doors. Doesn’t that count? You be the judge!

How to use CBD

Due to the wide range of use-cases for CBD, appropriate serving sizes can vary widely. Your serving size will be dependent upon your body weight, metabolism, individual body chemistry, and other metabolic factors. We cannot make specific recommendations regarding serving sizes. We recommend starting with a small amount of CBD, and gradually increasing the serving until the desired effects are achieved.

While our products do not require refrigeration, we recommend storing your CBD oils and topicals in a cool dry place, similar to how you would store honey. Make sure to shake well before each use. With proper storage, our CBD products can maintain their full “shelf-life” of 12-18 months.

Our CBD oil in its purest form commonly has a robust grassy, nutty or earthy flavor, which comes from the organic compounds that make up the hemp plant from which the oil is derived. These compounds include cannabinoids, terpenes and chlorophyll. Many of our customers enjoy the bold, earthy taste of our full spectrum, unflavored tincture. If you find the taste or smell unappealing, consider mixing the unflavored tincture with some yogurt, a fruit smoothie, ice cream or your favorite recipe to mask the earthy flavor of the unflavored tincture. You could also try one of our flavored CBD Oils instead.

Orders & Shipping

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that it was received. It must also be in its original packaging.

To complete your return, we require a receipt or proof of purchase.

Any item that is returned more than 30 days after delivery is not eligible for a refund.

To start the refund process, email us at yourfriends@holycityfarms.com

On efficacy: remember, everyone’s experience with CBD varies and there is no one guaranteed or normal reaction. Some only need a small amount while others prefer a larger amount. Keep in mind that CBD is a unique kind of supplement and may not be effective for some users’ specific goals.

Oh no! We are so sorry! If your order is missing an item, please contact us at yourfriends@holycityfarms.com so we can send you a replacement item!

We accept all major credit cards. We take our customers’ security seriously and ensure your private information is safe with us. To prevent fraudulent charges, all credit and debit card holders are subject to validation and authorization by both us and the card issuer.

We will ship your order within 1-3 business days (we target 1 day). We do not prepackage orders. This allows us to verify quality, but this does take a little more time (worth the wait, we promise!). 

If you experience any delays or have any questions, please contact us at yourfriends@holycityfarms.com

Yes, we do! If you are interested in offering Holy City Farms products in your retail location, please email us at yourfriends@holycityfarms.com to learn more.

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